Shipping policy

SHIPMENT PROCESSING TIME

All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Unfortunately, we do not ship to regions such as:

American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific, Hawaii. 

Delivery delays can occasionally occur. Please double check your billing and shipping address when placing an order as we are unable to reroute packages.

DUTIES AND TAXES

Prices listed on our website are taxed in US dollars in the state of Nebraska, West Virginia, Pennsylvania, California which means you may be required to pay duties and taxes upon receipt of your order in other states. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)

EXCHANGES

We only replace items if they are defective or damaged.

CAN I CANCEL MY ORDER?

You are eligible for a full refund, ONLY if the order has been cancelled prior to shipping. We cannot process claims, refunds or additional requests once the package is in transit with the carrier. 

Still have questions? Please send us an e-mail: