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Have a question? We are here to help.
Check out the most common question our customer asked. Still have questions? Contact our customer support.
How do I choose the right ceiling kit size for my room? And what if my room isn’t rectangular?
Add at least 7.8 inches (20 cm) to the length and width of your room and choose the optimal ceiling kit on our website. If your room isn`t rectacular, measure the longest length and width of the room, add at least 7.8 inches (20 cm) to both, and choose the most suitable ceiling kit on our website.
Can I install the stretch ceiling myself if I have no prior experience? Does the kit include everything needed for installation?
Absolutely! The installation is simple and doesn’t require any special skills. Yes, the kit includes all materials you need to install the ceiling yourself within a few hours.
Does the kit include detailed installation instructions? How can I get additional consultation or technical support during installation?
Yes, the kit includes a detailed illustrated manual. You will also find a step-by-step video guide on our website. We are always available to answer your questions!
Can I order a custom ceiling design?
Yes, of course! We are happy to help bring your custom design ideas to life.
Is this ceiling resistant to moisture? Does it fade over time? What about durability?
Our film is moisture-resistant and fade-proof. We guarantee its durability for up to 15 years.
What type of lighting is compatible with this ceiling?
Chandeliers, spotlights, and track lights of the surface-mounted type are perfect for this ceiling installation. The kit includes components for mounting 1 chandelier and 4 spotlights.
What type of lighting is compatible with this ceiling?How do stretch ceilings withstand earthquakes?
Stretch ceilings are flexible and highly resistant to structural shifts, making them an excellent choice for earthquake-prone areas. Unlike traditional ceilings, they do not crack or collapse under minor tremors. The PVC material can absorb vibrations, reducing potential damage.
Can stretch ceilings be installed in homes with low ceilings?
Yes! Stretch ceilings are a great option for rooms with low ceilings. They require only a small gap (as little as 1 inch) for installation, preserving maximum ceiling height. Additionally, they create a smooth, modern look and can even enhance the perception of space.
Can a stretch ceiling be installed over an existing ceiling without removal?
Absolutely! Stretch ceilings are designed to be installed directly over existing surfaces without the need for demolition. This makes installation quick, clean, and hassle-free while covering imperfections like cracks or uneven surfaces.